{
    "id": 6017,
    "date": "2022-07-29T20:23:15",
    "date_gmt": "2022-07-29T12:23:15",
    "guid": {
        "rendered": "https:\/\/kefir.link\/?page_id=6017"
    },
    "modified": "2026-10-22T12:33:36",
    "modified_gmt": "2026-10-22T04:33:36",
    "slug": "faq",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/kefir.link\/en\/faq\/",
    "title": {
        "rendered": "Help & FAQs"
    },
    "content": {
        "rendered": "<div data-elementor-type=\"wp-page\" data-elementor-id=\"6017\" class=\"elementor elementor-6017\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-123e2ec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"123e2ec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2dfccaf\" data-id=\"2dfccaf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ee0123 elementor-widget elementor-widget-heading\" data-id=\"9ee0123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bed113f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bed113f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cafcfb0\" data-id=\"cafcfb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45bcd06 elementor-widget elementor-widget-shortcode\" data-id=\"45bcd06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<div class=\"yith-faqs\">\n\t\t\t\t\n\t\t\t\t\t<ul class=\"yith-faqs-categories minimal\">\n\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"?term_id=all\" class=\"active\">All<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=150\" class=\"\">Part 1 - Introductions &amp; Basics<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=151\" class=\"\">Part 2 - Grains 101<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=159\" class=\"\">Part 3 - Fermentation Process<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=160\" class=\"\">Part 4 - Payment issues<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=161\" class=\"\">Part 5 - Delivery Issues<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=270\" class=\"\">Part 6 - Membership and points issues<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t<a href=\"?term_id=283\" class=\"\">Part 7 - Subscription<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t\t\t<div id=\"yith-faqs-container\" class=\"yith-faqs-container yith-faq-type-toggle pill yith-faqs-no-page  default-loader\" style=\"--ywfp-icon-font-size: 14px;\">\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25291\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>If I can receive home delivery, do I still need to choose 7-ELEVEN refrigerated pickup?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">If you are available to receive your order at home, you may choose<strong> HCT refrigerated home delivery<\/strong>, which has a lower shipping fee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not sure whether someone will be home when the parcel arrives, we recommend choosing<strong> Black Cat 7-ELEVEN refrigerated pickup<\/strong> for more flexibility and peace of mind.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25291\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25290\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How long do I have to pick up my order after it arrives at 7-ELEVEN?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">After your order arrives at the selected 7-ELEVEN store, please pick it up within <strong>4 days<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since kefir is a refrigerated product, although the store will keep it refrigerated, we still recommend picking it up as soon as possible after receiving the arrival notification and placing it in your refrigerator promptly after pickup.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25290\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25288\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How much does 7-ELEVEN refrigerated pickup cost?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Black Cat low-temperature convenience store pickup has a higher shipping fee:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders under NT$1,300: shipping fee NT$160<br>Orders of NT$1,300 or above: shipping fee NT$80<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Because this service uses Black Cat low-temperature delivery to your selected convenience store, the fee is higher than HCT refrigerated home delivery. However, it is a more flexible option if you are not always available to receive home delivery.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><trp-tag data-no-translation><img fetchpriority=\"high\" decoding=\"async\" width=\"1475\" height=\"1066\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en.png\" alt=\"Refrigerated delivery at a glance: HCT NT$150 or free over NT$999; Black Cat home or 7-ELEVEN pickup NT$160, NT$80 over NT$1,300\" class=\"wp-image-27817\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en.png 1475w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-300x217.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-1024x740.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-768x555.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-18x12.png 18w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-600x434.png 600w\" sizes=\"(max-width: 1475px) 100vw, 1475px\" \/><\/trp-tag><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25288\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25287\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is 7-ELEVEN refrigerated pickup the same as room-temperature pickup?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">No. This is Black Cat\u2019s <strong>cold convenience store pickup service<\/strong>. Your order will be delivered to your selected 7-ELEVEN store under low-temperature conditions and stored refrigerated at the store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This service is suitable for <a href=\"https:\/\/kefir.link\/en\/product\/milk-kefir-original\/\">kefir yogurt<\/a> and other refrigerated products.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25287\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25286\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Who is 7-ELEVEN refrigerated pickup suitable for?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>This option is especially suitable if:<\/p>\n<ol>\n<li>You work during the day and someone may not be home to receive delivery.<\/li>\n<li>Your building\u2019s management office has no refrigerator and cannot accept refrigerated parcels.<\/li>\n<li>You want to arrange store pickup around your own schedule.<\/li>\n<li>You have missed home delivery because you were not at home.<\/li>\n<\/ol>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25286\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-25285\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What if I am not home during the day and cannot receive refrigerated home delivery?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">You can choose <strong>Black Cat Low-Temperature Convenience Store Pickup \u2013 7-ELEVEN Refrigerated Pickup<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are usually not home during delivery hours, or if you are worried that no one will be available to receive the parcel, we recommend choosing 7-ELEVEN refrigerated pickup when placing your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your order will be delivered by Black Cat refrigerated delivery to your selected 7-ELEVEN store. Once the parcel arrives, you will receive a pickup notification and can collect it at the store within 4 days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-25285\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-24359\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do you have sugar-free water kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Water kefir requires sugar during the fermentation process because it serves as food for the beneficial bacteria and yeast. Without sugar, fermentation cannot occur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After fermentation, most of the sugar is consumed by the microbes, so the final product is actually low in sugar rather than completely sugar-free.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-24359\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-24057\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What delivery options do you offer? Is convenience store pickup available? Do you provide refrigerated home delivery?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">We offer a variety of delivery options to suit different customer needs. Please refer to the image below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><figcaption class=\"wp-element-caption\"><strong>Delivery options \u2014 key information<\/strong><p>At checkout, you can select your preferred delivery date and time. This is a preference; arrival at the exact requested time cannot be guaranteed. Delivery is available across Taiwan\u2019s main island, excluding Sundays and public holidays. Please contact us about outlying islands. Both home-delivery carriers offer time-slot preferences: Black Cat can usually accommodate them, while HCT may not. After shipment, we email you when the delivery status changes.<\/p><strong>Refrigerated delivery \u2014 kefir yogurt and other refrigerated products<\/strong><ol><li><strong>HCT Logistics refrigerated home delivery<\/strong><br>NT$150 for orders below NT$999; free for orders of NT$999 or more.<br>Delivery across Taiwan\u2019s main island, excluding Sundays and public holidays. Choose your preferred delivery date and time at checkout; HCT may not deliver within the requested time slot. The driver will call on the delivery day, so please keep your phone available.<\/li><li><strong>Black Cat refrigerated home delivery<\/strong><br>NT$160 for orders below NT$1,300; NT$80 for orders of NT$1,300 or more.<br>Delivery across Taiwan\u2019s main island, excluding Sundays and public holidays. Choose your preferred delivery date and time at checkout; Black Cat can usually accommodate the requested time slot. The driver will call on the delivery day, so please keep your phone available.<\/li><li><strong>Black Cat Low-Temperature Rapid Store Pickup \u2014 7-ELEVEN refrigerated pickup<\/strong><br>NT$160 for orders below NT$1,300; NT$80 for orders of NT$1,300 or more.<br>Black Cat delivers the parcel directly to your selected 7-ELEVEN store. You will receive an SMS and email when it arrives. Collect it within 4 days, counting the arrival day as day 1.<\/li><\/ol><strong>Room-temperature delivery \u2014 kefir grains, DIY kits and other eligible products<\/strong><ol start=\"4\"><li><strong>7-ELEVEN \/ FamilyMart room-temperature pickup<\/strong><br>NT$60 for orders below NT$899; free for orders of NT$899 or more.<br>Select a 7-ELEVEN or FamilyMart pickup store at checkout. You will receive an SMS and email when the parcel arrives. Collect it within 4 days, counting the arrival day as day 1.<\/li><li><strong>SF Express room-temperature delivery to Hong Kong<\/strong><br>Delivery to Hong Kong is usually on the next business day. Actual delivery time may be affected by customs clearance and other factors beyond our control. Available for kefir grains, DIY kits and other products suitable for room-temperature delivery.<\/li><\/ol><strong>Important reminder<\/strong><p>Fresh, refrigerated and short-shelf-life products are not covered by the seven-day cooling-off period under Article 19 of the Consumer Protection Act. Returns are not accepted except for defects in the product itself or damage caused during delivery. Please read this carefully before ordering.<\/p><strong>Who should handle each issue?<\/strong><ul><li>Delivery progress, address changes or pickup issues: contact the carrier directly.<\/li><li>Product quality, wrong items, missing items or transport damage: contact our customer service.<\/li><\/ul><strong>Carrier customer-service numbers<\/strong><ul><li>HCT Logistics: 412-8866; from a mobile phone, 02-412-8866.<\/li><li>Black Cat: 02-412-8888, including from a mobile phone.<\/li><li>SF Express: 412-8830; from a mobile phone, 02-412-8830; from overseas, +886-2-2192-6063.<\/li><li>7-ELEVEN store-to-store services: 02-2721-4234.<\/li><li>FamilyMart store-to-store service: 03-2550-119.<\/li><\/ul><p>Thank you for your support. Please contact us if you have any questions.<\/p><\/figcaption><img decoding=\"async\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-1024x740.png\" alt=\"Refrigerated delivery at a glance: HCT NT$150 or free over NT$999; Black Cat home or 7-ELEVEN pickup NT$160, NT$80 over NT$1,300\" width=\"1024\" height=\"740\" class=\"wp-image-27817\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-1024x740.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-300x217.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-768x555.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-18x12.png 18w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en-600x434.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-refrigerated-delivery-overview-en.png 1475w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-24057\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-22521\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I add items to my subscription order and have them shipped together?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>You cannot currently add products or change quantities in a subscription order, or combine a separate order with a subscription parcel. Please place a separate order for additional products.<\/p>\n<p>Kefir production requires at least 48 hours of fermentation, and subscription parcels are prepared according to the original order. To change the subscription product or quantity, contact us first on LINE @642sgfta.<\/p>\n<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p>\n<\/div>\n<p><\/trp-tag><br \/>\n<br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/kefir.link\/en\/my-account\/subscriptions\/\">View my subscriptions<\/a><\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-22521\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-22501\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why does this batch of kefir have fewer bubbles? Does it mean there are fewer cultures, or that it has gone bad?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>This answer is about purchased bottled kefir. Carbonation varies with temperature and storage time. Bubbles alone cannot tell you the culture count or whether the product has spoiled.<\/p>\n<p>After delivery, refrigerate according to the bottle label. If you notice an unusual smell, mold or abnormal packaging, do not drink it; take a photo and <a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">contact us on LINE<\/a>.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-22501\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-22478\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I re-subscribe immediately after cancellation?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Once the original subscription is cancelled, you can create a new one without a fixed 24-hour wait. First check that the original shows Cancelled under My subscriptions to avoid having two subscriptions at once. The new subscription uses the current prices and shipping charges and requires at least two paid orders (including the first order).<\/p>\n<p>If you only need to pause, adjust the date or interval, or change the address or refrigerated delivery service, manage the existing subscription without cancelling and starting again.<\/p>\n<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/kefir.link\/en\/my-account\/subscriptions\/\">View my subscriptions<\/a><\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-22478\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-22476\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I change my subscription details (credit card, delivery address, delivery frequency), or request to delay or pause my subscription?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Under My account \u2192 My subscriptions, you can change the renewal interval, bring the next renewal forward or move it later, pause the subscription, and change the recipient details or available refrigerated delivery service. To resume a paused subscription, first choose a renewal date from tomorrow onward.<\/p>\n<p>These changes keep your existing subscription product price. If shipping charges change, you will see the new total before confirming. Changes only affect future renewals, not orders already created.<\/p>\n<p>You cannot change the card here because the subscription uses the payment authorisation set up at checkout. To use another card, cancel the original subscription once it is eligible, then create a new subscription with the new card. The new subscription uses the prices available at that time.<\/p>\n<p><a href=\"https:\/\/kefir.link\/en\/terms-and-conditions-for-subscription-services\/\">Read the full instructions and illustrated guide<\/a><\/p>\n<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/kefir.link\/en\/my-account\/subscriptions\/\">View my subscriptions<\/a><\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-22476\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21836\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why do you add chicory root fiber to your Soy Milk Kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">We add a small amount of chicory root fiber (inulin) to our Soy Milk Kefir for three main reasons:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. More complete fermentation with <a href=\"https:\/\/kefir.link\/en\/food-test-report\/\">higher probiotic levels<\/a><\/strong><br>Unlike dairy milk, soy milk doesn\u2019t contain lactose, which naturally feeds kefir cultures.<br>By adding chicory fiber, we provide a food source for the cultures to ferment.<br>With our formula, the probiotic content of our <a href=\"https:\/\/kefir.link\/en\/product\/soybean-fruit-kefir\/\">Soy Milk Kefir<\/a> can even be higher than that of dairy kefir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Better texture<\/strong><br>Chicory fiber helps create a thicker, smoother, and more pleasant texture that many people enjoy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. A safe and commonly used dietary fiber<\/strong><br>Many popular beverages also include added dietary fiber (for example, certain green tea drinks and high-fiber soy milks) to support digestion, increase fiber intake, and enhance overall flavor.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21836\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21678\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why can\u2019t I find the option to cancel my subscription?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Each subscription requires at least two paid orders (including the first order) before cancellation. Open the subscription and check the message in the red Cancel subscription section. If it says you are not yet eligible, or you have already paid for two orders, including the first order, but still cannot cancel, send us the subscription number on LINE @642sgfta so we can check.<\/p>\n<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p>\n<\/div>\n<p><\/trp-tag><br \/>\n<br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/kefir.link\/en\/my-account\/subscriptions\/\">View my subscriptions<\/a><\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21678\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21677\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How can I cancel my subscription?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Log in, go to My account \u2192 My subscriptions, open the subscription, select the red Cancel subscription button, then Confirm cancellation. Each subscription requires at least two paid orders (including the first order) before cancellation.<\/p>\n<p>Complete cancellation at least two working days before the next shipment and before the next renewal charge. Cancellation only stops future renewals; existing orders are unchanged. If cancellation is unavailable on the page, contact us on LINE @642sgfta.<\/p>\n<p><a href=\"https:\/\/kefir.link\/en\/terms-and-conditions-for-subscription-services\/\">Read the subscription terms and illustrated guide<\/a><\/p>\n<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p>\n<\/div>\n<p><\/trp-tag><br \/>\n<br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p><a href=\"https:\/\/kefir.link\/en\/my-account\/subscriptions\/\">View my subscriptions<\/a><\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21677\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21633\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why doesn\u2019t my kefir have bubbles? Has fermentation failed?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>This answer is about kefir made at home with grains. Few bubbles do not necessarily mean fermentation has failed. During fermentation, kefir usually becomes tangier and thicker: pH decreases while acidity increases. Do not judge whether it is suitable to drink by bubbles or sourness alone.<\/p>\n<p>To try a second fermentation, strain out the grains first and follow the <a href=\"https:\/\/kefir.link\/en\/milk-kefir-second-fermentation\/\">second-fermentation guide<\/a>. The time needed depends on temperature and the state of fermentation. This differs from storing purchased bottled kefir.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21633\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21520\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can people with lactose intolerance drink kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">People with lactose intolerance usually tolerate kefir better than regular milk, since most of the lactose is broken down during the fermentation process. However, everyone\u2019s body reacts differently, so some discomfort may still occur. It\u2019s best to consult your doctor or nutritionist before trying.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re sensitive to dairy products, you can try:<br>\ud83c\udf3f <strong><a href=\"https:\/\/kefir.link\/en\/product\/soybean-fruit-kefir\/\">Soy Milk Kefir<\/a>:<\/strong> made with 100% non-GMO soy milk, lactose-free and rich in probiotics.<br>\ud83d\udca6 <strong><a href=\"https:\/\/kefir.link\/en\/product\/water-kefir\/\">Water Kefir<\/a>:<\/strong> made with herbal tea, caffeine-free, lactose-free and rich in probiotics.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21520\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-21407\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How much shelf life will remain when my order arrives?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Our kefir is freshly made to order and shipped refrigerated.<br>The shelf life remaining on arrival varies slightly with delivery time and is usually about 1 day shorter than the stated shelf life.<br>Weekends, holidays, peak shipping periods or delays in receiving your parcel may shorten it by another 2\u20133 days; this is within the normal range.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Current refrigerated shelf life:<br>\ud83d\udc04 Original Milk Kefir \u2013 21 days<br>\ud83c\udf53 Fruit Milk Kefir \u2013 14 days<br>\ud83c\udf31 Soy Milk Kefir \u2013 14 days<br>\ud83d\udca7 Water Kefir \u2013 28 days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend storing it in the refrigerator as soon as you receive it and enjoying it while it\u2019s fresh for the best flavor.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-21407\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-20546\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What kind of probiotic strains are in kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Kefir is not made up of just a few fixed strains, but rather a natural symbiotic community of lactic acid bacteria and yeasts. Common types of microbes include Lactobacillus (lactic acid bacteria), Lactococcus (lactic acid cocci), Leuconostoc, and certain yeasts such as Saccharomyces. The exact balance may vary slightly from batch to batch depending on the environment and seasonal temperature, which is part of what makes kefir unique \u2014 its rich diversity of live cultures.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-20546\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-20511\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why are my kefir grains so small and not growing bigger?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Actually, the size of kefir grains is a common misconception. Even though they may look like cauliflower florets, their size can vary greatly depending on the environment, temperature, milk brand, and growth stage. So, the size and appearance are not really that important.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kefir grains can be as small as a grain of rice or grow as large as 15 cm. But bigger grains are not necessarily better. In fact, smaller grains have a larger surface area, which makes fermentation faster and often produces kefir that is richer and tastier.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-20511\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-20408\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I want to return my order and request a refund. What should I do?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Since our products are <strong>fresh food (yogurt)<\/strong>, they are <strong>not covered by the statutory 7-day cooling-off period<\/strong> under Taiwan\u2019s Consumer Protection Act.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>If the product is defective, incorrect, or damaged during delivery<\/strong> \u2192 Contact our customer service through the official LINE account @642sgfta within 72 hours of receiving the products, and provide photos of the parcel and the products. We will arrange for a driver to collect the damaged goods, cover return shipping, and help with a refund or replacement.<\/li>\n\n\n\n<li><strong>If the return is due to customer-related reasons<\/strong> (e.g., an incorrect address, the recipient being away or failure to collect the parcel) \u2192 We will refund the remaining amount after deducting necessary costs, such as shipping and products that expired because of the delay.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your understanding.<\/p>\n\n\n<trp-tag data-no-translation><div data-no-translation><p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p><\/div><\/trp-tag>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-20408\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-20406\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I already specified a delivery time. Why didn\u2019t my package arrive as scheduled?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><strong>Delivery Date:<\/strong><br>For your convenience, our website lets you select a preferred delivery date. We will help arrange it, but cannot guarantee it 100%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Delivery Time:<\/strong><br>Both HCT and Black Cat let you choose a preferred time slot. Black Cat usually follows it, with two options: <strong>before 1:00 PM<\/strong> or <strong>2:00\u20136:00 PM<\/strong>. Please note that <strong>exact delivery times cannot be guaranteed<\/strong>, as the final schedule depends on the courier\u2019s route planning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In most cases, over 90% of packages are delivered on time. However, around 10% may be delayed due to special circumstances such as high shipping volume during holidays, incorrect recipient address\/phone number, recipient not at home, or unanswered calls.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 If you have very limited availability to receive packages, we recommend using <strong>Black Cat\u2019s 7-ELEVEN refrigerated pickup service<\/strong> or purchasing directly from one of our<a href=\"https:\/\/kefir.link\/en\/stores\/\"> partner shops<\/a> to avoid failed delivery and return issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The carrier will call the phone number provided in your order to arrange delivery, so please answer the call. If delivery fails more than 3 times, the parcel will be returned. Before issuing a refund, Kefir Link will deduct necessary costs, including shipping and products that expired during the delay. Thank you for your understanding.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-20406\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-20248\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>In less than 24 hours, my kefir has already fermented successfully. Can the fermentation time be shortened?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">The fermentation time for kefir can be adjusted depending on the temperature and your preferred taste\u2014anywhere between <strong>20 to 36 hours<\/strong> is normal. If the fermentation time is too short, the flavor will be lighter, and since the kefir cultures haven\u2019t fully activated, there\u2019s a chance that unwanted bacteria could grow.<br>We recommend using <strong>pH test strips<\/strong> to confirm fermentation more accurately.<br><br>We also provide a <a href=\"https:\/\/kefir.link\/en\/milk-kefir-calculator\/\"><strong>kefir fermentation calculator<\/strong> <\/a>that can help you estimate the ideal time based on temperature and ratios.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-20248\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-18670\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can lactose-free fresh milk be used to grow kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">No, kefir grains need lactose as a food source in order to ferment and reproduce properly. While lactose-free milk is suitable for people who are lactose intolerant, it lacks the necessary sugars for the kefir grains to thrive. This can lead to incomplete fermentation, weakening of the grains, or even their eventual failure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you really need to use a low-lactose alternative, you can occasionally use lactose-free milk, but it&#8217;s recommended to regularly &#8220;feed&#8221; the grains with milk that contains lactose to keep them active and healthy. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-18670\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-17935\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I forgot to sign in before placing my order. Do I need to cancel and reorder to earn points?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">No. As long as you use the same email address when placing your order, the system groups it under the same account and adds the points from all your orders automatically. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you still cannot see your points after your parcel has been dispatched, please contact our LINE customer service at @642sgfta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<trp-tag data-no-translation><div data-no-translation><p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p><\/div><\/trp-tag>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-17935\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-17934\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I still earn points for an order I placed before creating an account?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Firstly, sign up as a member now using the same email address you used last time. <a href=\"https:\/\/kefir.link\/en\/my-account\/\">My Account<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders placed with the same email address are grouped under the same account, and points from your previous orders will be added automatically. If you have any questions, contact our LINE customer service at @642sgfta.<\/p>\n\n\n<trp-tag data-no-translation><div data-no-translation><p><a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">Contact us on LINE<\/a><\/p><\/div><\/trp-tag>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-17934\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-17933\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I placed an order. Why haven\u2019t any points appeared in my account?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>For eligible orders, points are added automatically when the order status changes to Processing or Completed. You can check them in <a href=\"https:\/\/kefir.link\/en\/my-account\/\">My Account<\/a>.<\/p>\n<p>Subscription plans and bulk water kefir purchases already have discounted prices. They do not earn points, but you can still redeem points on them.<\/p>\n<p>If your order has shipped and you still cannot see the points, <a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">contact us on LINE<\/a>.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-17933\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-17886\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Where is my package now? When will it arrive and how can I track it?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\" id=\"tw-target-text\">After your parcel is shipped, the system automatically sends you an email containing its tracking number.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <a href=\"https:\/\/kefir.link\/en\/ts-shipment-tracking\/\">Package tracking page<\/a> on our website. Select Tracking Number and enter the number from your shipping email, or use Order Details with your order number and email address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your order is sent by HCT Logistics, you can also add HCT\u2019s official LINE account for more accurate parcel information. The image below shows how.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"724\" height=\"1024\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-724x1024.png\" alt=\"HCT LINE phone verification: add the official account, verify your phone by SMS and receive tracking notifications.\" class=\"wp-image-27940\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-724x1024.png 724w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-212x300.png 212w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-768x1086.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-1086x1536.png 1086w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-1448x2048.png 1448w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-8x12.png 8w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en-600x849.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/hct-line-verification-guide-en-en.png 1810w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><figcaption class=\"wp-element-caption\"><strong>HCT LINE phone verification<\/strong><ol><li>Open LINE, search for \u201c\u65b0\u7af9\u7269\u6d41\u201d (HCT Logistics), and add the official account as a friend.<\/li><li>Open HCT\u2019s LINE account and view the phone-number verification message.<\/li><li>Send the SMS message to complete phone-number verification.<\/li><li>Receive delivery notifications in LINE and follow your parcel\u2019s status.<\/li><\/ol><\/figcaption><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-17886\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16122\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I freeze kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Do not freeze kefir grains. Freezing may reduce their activity or even kill them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you need to pause fermentation, keep the grains in the refrigerator. For detailed instructions, click <a href=\"https:\/\/kefir.link\/en\/%e5%85%8b%e8%8f%b2%e7%88%be%e5%87%ba%e9%81%8a%e4%b8%8d%e4%b8%ad%e6%96%b7%ef%bc%8c%e5%86%b7%e8%97%8f%e5%84%b2%e5%ad%98%e9%80%99%e6%a8%a3%e5%81%9a\/\">kefir grain storage guide<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-16122\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-16118\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is your milk kefir safe?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\u201cAs parents, we want to make products that our children can eat with peace of mind.\u201d That is why we founded Kefir Link, and food safety has always been our brand\u2019s top priority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We regularly pay for third-party food testing by SGS to ensure product quality and safety.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our milk kefir is free of Enterobacteriaceae, Salmonella, Listeria and Staphylococcus aureus. It contains up to 57 billion active lactic acid bacteria per 100 g, <strong>which exceeds most yogurts on the market<\/strong>. The latest reports can be found on this <a href=\"https:\/\/kefir.link\/en\/food-test-report\/\" data-type=\"link\" data-id=\"https:\/\/kefir.link\/en\/food-test-report\/\">food test reports<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-16118\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-15474\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do you have a physical store?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>Yes. Visit our <a href=\"https:\/\/kefir.link\/en\/stores\/\">physical store locations<\/a> page for addresses and contact numbers.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-15474\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-10568\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Kefir vs Yogurt: What&#8217;s the Difference?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yogurt and kefir are both fermented milk products with similar textures and appearances, but their production methods, microorganisms and nutritional content differ.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. In general, kefir contains several times as many probiotics as yogurt and a greater variety, helping digestion more. Our milk kefir contains 57 times as many probiotics as regular yogurt, as verified by SGS testing.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Kefir contains a richer variety of microorganisms, including yeasts as well as lactic acid bacteria and Lactobacillus acidophilus. It has a tangy, slightly sweet taste, a thinner consistency than yogurt and sometimes a fizzy texture. Its more diverse probiotics and lactic acid bacteria may provide greater support for digestion. It can change the gut microbiota, support overall health and promote regular bowel movements.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Yogurt and kefir are also made differently. Yogurt requires a higher temperature, while kefir ferments for a longer time at a relatively lower temperature. Kefir is made with fresh grains, while yogurt uses frozen starter powder. Original milk kefir has no added sugar, additives, flavorings or preservatives. It contains less lactose than milk and may therefore be more suitable for people with lactose intolerance. It also contains yeasts that yogurt does not. \u00a0\u00a0\u00a0\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-10568\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-10475\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>My kefir grains are yellow, orange or beige. Have they died?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\" id=\"tw-target-text\">Yellow, orange or beige kefir grains are normal. The color comes from yeasts that kefir contains and yogurt does not.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><trp-tag data-no-translation><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"1254\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en.png\" alt=\"Kefir grain color guide: compare normal cream-colored grains with signs of mold.\" class=\"wp-image-27814\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en.png 1254w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-300x300.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-1024x1024.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-150x150.png 150w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-768x768.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-12x12.png 12w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-500x500.png 500w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-600x600.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-100x100.png 100w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-normal-mold-en-32x32.png 32w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/trp-tag><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-10475\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-10470\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I warm up kefir in cold weather?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<pre id=\"tw-target-text\" class=\"wp-block-preformatted\"><span style=\"white-space: normal\">Do not heat kefir with an appliance, as high temperatures kill probiotics. If you find it too cold, leave it at room temperature before drinking to let it warm up, for no more than 2 hours. Alternatively, warm it as you would breast milk: put hot water in an outer bowl and place the cup of kefir in it to warm gently, for no more than 5 minutes.<\/span><\/pre>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-1024x1024.png\" alt=\"Warm kefir gently by placing its cup in a bowl of warm water.\" class=\"wp-image-10472\" width=\"512\" height=\"512\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-1024x1024.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-300x300.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-150x150.png 150w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-768x768.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-12x12.png 12w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-700x700.png 700w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-500x500.png 500w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-600x600.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-100x100.png 100w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir-32x32.png 32w, https:\/\/kefir.link\/wp-content\/uploads\/2023\/04\/warm-up-kefir.png 1080w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-10470\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-10011\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do you deliver to Taiwan\u2019s outlying islands?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yes. Enter your address at checkout to see the shipping cost to your island. Orders to outlying islands are not eligible for free-shipping promotions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-10011\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-10010\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I place an order to a different country?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yes, we can ship <strong>kefir grains<\/strong> to <strong>Hong Kong<\/strong> via <strong>SF Express<\/strong>. It usually arrives in 1\u20132 working days, and shipping is NT$280. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the checkout page, please select <strong>Hong Kong<\/strong> as the country in the address section. The shipping fee will be adjusted automatically. For detailed shipping rates, please refer to the <a href=\"https:\/\/kefir.link\/en\/delivery-information\/\">shipping methods page<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-10010\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9822\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>When will my order be shipped, and when will it arrive?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">At checkout, you can select the earliest available dispatch and arrival dates. If you choose paid Black Cat home delivery, you can select your preferred arrival date and time slot. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For home delivery, we generally dispatch orders within 3 working days. Except in some remote areas, HCT and Black Cat usually deliver on the next working day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a product is out of stock or requires preordering, such as soy kefir, please allow an additional 1\u20132 days.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9822\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9821\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I collect refrigerated orders at a convenience store?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yes, that\u2019s possible. Among all convenience stores, only <strong>7-ELEVEN partnered with Yamato Transport (Black Cat)<\/strong> offers refrigerated pickup service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At checkout, you can choose Black Cat refrigerated home delivery or select \u201cBlack Cat Low-Temperature Rapid Store Pickup \u2013 7-ELEVEN Refrigerated Pickup\u201d and choose your pickup store directly. You do not need to enter the store name or address in the order notes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Black Cat refrigerated home delivery and 7-ELEVEN refrigerated pickup have the same shipping fee: NT$160 for orders below NT$1,300, or NT$80 for orders of NT$1,300 or more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the package arrives at the store, you will receive an SMS notification, and you can then pick it up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Black Cat delivers the refrigerated parcel directly to your selected 7-ELEVEN store. No separate store-transfer request or additional store-transfer handling fee is required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please collect your parcel within the required pickup period (within 4 days). If it is returned because it was not collected in time, we will not provide a second shipment.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9821\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9820\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I selected bank transfer. Where can I find your bank account details?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>After selecting bank transfer and placing your order, check the order confirmation page and your order email for the transfer details. You do not need to wait for shipment. Please also check your spam folder.<\/p>\n<p>If you still cannot find them, have your order number ready and <a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">contact us on LINE<\/a>.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9820\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9819\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I pay cash on delivery?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yes, for orders within Taiwan main island, by home delivery or convenience-store pickup. Cash on delivery is not available for offshore islands or Hong Kong.&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9819\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9816\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why am I still being charged for shipping when my order is over NT$999?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>Check whether your checkout total is still NT$999 or more after applying coupons or points. Free HCT refrigerated home delivery starts at NT$999, including exactly NT$999.<\/p>\n<p>Black Cat refrigerated home delivery and 7-ELEVEN refrigerated pickup are paid services: NT$160 for orders below NT$1,300, or NT$80 for orders of NT$1,300 or more. See <a href=\"https:\/\/kefir.link\/en\/delivery-information\/\">delivery methods and shipping fees<\/a> for details.<\/p>\n<p>If the checkout does not match these conditions, please <a href=\"https:\/\/line.me\/R\/ti\/p\/@642sgfta\">contact us on LINE<\/a>.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9816\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-9175\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I ferment kefir in a yogurt maker, rice cooker, oven or microwave?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">No. This is important: temperatures above 35\u00b0C kill kefir grains. Never put them in a yogurt maker, rice cooker, oven or another appliance that heats them.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-9175\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-7296\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>I left my kefir fermenting for more than 36 hours. Will the grains die?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">If this only happens occasionally, the grains should be fine. But if fermentation lasts more than 48 hours, the lactose has been used up and the grains may starve. Strain out the grains and give them fresh milk as soon as possible. If the kefir from the next fermentation smells and tastes normal, the grains are healthy. If it smells or tastes wrong, discard the grains.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-7296\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-7295\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>My kefir grains have changed color. What should I do?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">If your grains or milk kefir change color\u2014for example, turning green, pink, red or black\u2014they may have developed mold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Discard all of it immediately. Do not keep using any part just because it has not changed color.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><trp-tag data-no-translation><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en.png\" alt=\"Green, pink, red or black discoloration may indicate mold; discard the affected batch.\" class=\"wp-image-27815\" width=\"512\" height=\"512\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en.png 1254w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-300x300.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-1024x1024.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-150x150.png 150w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-768x768.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-12x12.png 12w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-500x500.png 500w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-600x600.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-100x100.png 100w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-mold-discoloration-en-32x32.png 32w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/trp-tag><\/figure>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-7295\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-7292\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I eat Kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Yes. Kefir grains have a simple composition of bacteria, yeasts and proteins. They have a springy texture and contain probiotics. You can add them to fruit smoothies or green smoothies. We recommend not washing them before eating, because washing removes valuable microorganisms from the surface and reduces their nutritional value.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-7292\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6790\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What is Milk Kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Milk kefir has been popular in Europe for many years. It is a delicious, lightly fizzy fermented milk drink with a taste similar to Taiwan\u2019s drinking yogurt. It is made by adding kefir grains to cow\u2019s milk or plant milk and fermenting slowly at room temperature for 24 hours. It is rich in nutrients, including probiotics, and contains several times as many probiotics as yogurt. Original milk kefir has no added sugar and can change the gut microbiota. Because it contains less lactose, it may be more suitable for people with lactose intolerance. Milk kefir originated in the Caucasus Mountains 2,000 years ago and is one of the oldest fermented milk drinks. The word \u201ckefir\u201d comes from the Turkish word \u201cKeif,\u201d meaning feeling good after drinking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6790\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6802\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What does Milk Kefir taste like?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Original milk kefir tastes a little like unsweetened Greek yogurt with a slight fizz. It is also known as milk champagne. The gentle bubbles stimulate your taste buds and appetite, making it more enjoyable with every sip. If you are unsure whether you will like the taste, try our lightly sweetened fruit milk kefir, or add honey and fruit yourself.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6802\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6795\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How do kefir grains differ from imported Japanese kefir yogurt starter powder?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>They are very different. Frozen starter powder has low activity and a limited variety of probiotics. It can only be used once, so you need to keep buying it. Living kefir grains are a community of microorganisms that can produce the probiotics your body needs most at the time, according to the climate and environment. With proper care, the grains can be reused continuously: buy them once and use them for a lifetime. They also multiply, so you can share them with more family and friends. Kefir grains are affectionately called kefir babies. Caring for them is a little like keeping a pet, and watching them grow is rewarding.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6795\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6796\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How does milk kefir differ from probiotic supplements?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>In Europe, milk kefir is regarded as a whole food. It is rich in vitamins, minerals and a large number of probiotics. Commercial probiotic supplements contain only one or a few artificially extracted probiotic strains, without the other nutrients. This is why experts often recommend whole foods: they have no extra additives, and the different nutrients in kefir work together to maintain health.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6796\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6797\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What are the benefits of milk kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Milk kefir is made by fermenting milk, so it contains milk\u2019s nutrients, including protein, calcium and vitamins. It also contains more vitamins, folic acid, probiotics and yeasts than milk. Fermentation breaks down lactose, so some people with lactose intolerance can drink it. By contrast, added sugar and other artificial additives in commercial yogurt can place a burden on the body.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">European studies show that milk kefir can aid digestion and promote regular bowel movements. However, everyone is different, and the benefits may vary from person to person. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taiwan\u2019s regulations limit how much detail we can give about the benefits. For more information, see the following books:  <br>1. A Divine Gift: Kefir (\u795e\u4ed9\u79ae\u7269\uff1a\u514b\u5f17\u723e) by Professor Lin Ching-wen, National Taiwan University<br>2. Cultured: How Ancient Foods Can Feed Our Microbiome by Katherine Harmon Courage <br>3. Traditionally Fermented Foods by Gianaclis Caldwell<br>4. The Body Ecology Diet by nutrition consultant Donna Gates with Linda Schatz<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6797\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6798\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I drink kefir if milk gives me diarrhea?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Discomfort after drinking milk is often caused by difficulty absorbing the lactose in cow\u2019s milk. Fermentation breaks down the lactose in kefir into lactic acid, making it easier to absorb. However, consult your doctor or dietitian before drinking it, because everyone\u2019s situation is different.<\/p>\n<p>If you are sensitive to lactose, try our <a href=\"https:\/\/kefir.link\/en\/product\/soybean-fruit-kefir\/\">soybean kefir<\/a> and <a href=\"https:\/\/kefir.link\/en\/product\/water-kefir\/\">water kefir<\/a> products. Both are lactose-free and rich in probiotics, as well as the minerals and microorganisms found in milk kefir. Give them a try!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6798\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6799\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can milk kefir support women\u2019s intimate health?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Milk kefir\u2019s diverse probiotics help replenish beneficial bacteria and change the microbiota. Remember that milk kefir is not medicine. Pay attention to how your body responds when consuming it. If your symptoms worsen, seek help from a gynecologist.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6799\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6800\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I ferment kefir with other animal milks, plant milks, milk powder or long-life milk?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can ferment kefir with plant milks such as soy milk, coconut milk, rice milk and oat milk. After using plant milk for 6 days, switch back to cow\u2019s milk for 1 day, because the grains need the lactose in cow\u2019s milk to grow. Milk from other mammals, such as horses, goats and donkeys, can also be used. We do not recommend long-life milk or milk powder because the resulting flavor is poor. We also do not recommend low-fat fresh milk, as the grains need fat.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6800\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6801\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Does Kefir contain alcohol?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Kefir contains a very small amount of alcohol: approximately 0.08% after 24 hours of fermentation.<\/p>\n<p>Many everyday foods contain naturally occurring alcohol, including:<br \/>\nRipe fruit, such as bananas with dark spots (0.05%)<br \/>\nNaturally leavened bread <span class=\"S1PPyQ\">(0.03%-1.2%).<\/p>\n<p><\/span>The US CDC defines drinks with an alcohol content above 0.5% as alcoholic beverages. Kefir is a non-alcoholic drink that anyone can buy at a supermarket.<\/p>\n<p>Professor Lin Ching-wen of National Taiwan University also states in A Divine Gift: Kefir (\u795e\u4ed9\u79ae\u7269\uff1a\u514b\u5f17\u723e) that pregnant women and young children can safely consume kefir.<\/p>\n<p>If you are still concerned, drink it while fresh and pay attention to the storage temperature. The longer kefir is stored, the stronger its alcoholic taste may become.<\/p>\n<p>Everyone\u2019s health is different. If you have any questions, consult your doctor or dietitian.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6801\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6804\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What other uses does milk kefir have?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"textstyle3\">There are many uses. Make rich, smooth cream cheese or fresh ricotta to spread on bread or add to pizza. You can also use milk kefir in baking instead of regular yeast to make flavorful naturally fermented sourdough bread. Substitute kefir in recipes that call for yogurt, cream cheese or sour cream. Kefir frozen yogurt is lower in calories and suitable for all ages. Kefir can also be used as fertilizer to help garden plants thrive. The strained whey can be given to dogs and cats to help keep them strong. It also works well as a hair conditioner or shaving lotion. If you make your own skincare products, use it as an ingredient in lip balm or lotion bases. Whey can replace vinegar when making stock, pickled vegetables or sauerkraut. Besides adding flavor, it contains more varied nutrients than vinegar alone.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6804\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6791\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What should kefir grains look like, and what color should they be?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir grains look like white cauliflower and have a springy texture. Up close, their patterns resemble coral. In hot weather, they may look a little like bow ties. A pebble-like shape can mean there is not enough room in the jar or the kefir has fermented a little too long. Their color is usually white, off-white or even slightly cream-colored because they contain yeasts. If you ferment with grass-fed milk, the grains may become more yellow or even orange because the milk contains carotene. This is normal.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6791\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6805\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How can I tell if my kefir grains have died?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir grains are resilient. If they continue to produce kefir, they are healthy. Make sure they always have enough food, such as milk, so they do not go hungry. Changes in temperature can sometimes cause changes in their size, shape or even smell; this is normal. However, if the grains turn pink, blue or black, this indicates extensive bacterial contamination. Discard them.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6805\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6827\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why aren\u2019t my kefir grains multiplying?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Here are some common reasons why kefir grains sometimes do not multiply: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Milk quality and type <br>UHT milk, milk powder and long-life milk contain fewer nutrients, making it harder for the grains to get enough nourishment. If you use plant milk for a long time, it may not provide the nutrients the grains need. Give them fresh cow\u2019s milk regularly to replenish their nutrition. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Temperature factor <br>Kefir grains generally ferment best at 20\u201330\u00b0C. Low temperatures slow their metabolism. High temperatures can put the grains under too much stress and affect their growth. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Fermentation time <br>If fermentation is too short, the grains may not receive enough nutrients to multiply. If it is too long, excess lactic acid can make the environment too acidic and stress the grains. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Fermentation frequency <br>The grains need fresh milk regularly to stay active. Without new food for a long time, their ability to multiply decreases. Frequent resting in the refrigerator can also reduce their activity and slow growth\u2014for example, fermenting for 3 days and resting for 4 days each week, rather than fermenting every day. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. Hygiene and contamination <br>Unclean utensils or unwanted outside microorganisms can disrupt the grains\u2019 microbial balance and inhibit normal growth. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6. Chemical Exposure <br>Rinsing the grains with chlorinated tap water or exposing them to cleaning products can harm the microorganisms and stop their growth. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7. Stress or damage <br>Rough handling or extreme temperature changes can kill some of the microorganisms and prevent normal multiplication. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the grains healthy and multiplying, use suitable milk, control the temperature and fermentation time, keep their environment clean, and avoid chemicals and unwanted microorganisms.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6827\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6826\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How can you encourage kefir grains to grow more quickly?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>The key to faster growth is creating the right environment. 1. The ideal room temperature for fermentation is 24\u00b0C. 2. Provide nourishing food: the grains prefer fresh whole milk. 3. During fermentation, gently separate the grains into smaller pieces with a spoon. Make sure every grain\u2019s surface is in contact with the milk rather than stuck to the jar. 4. Add a little dairy cream to the milk when needed. 5. Ferment continuously every day to keep the grains at their most active. Interrupting fermentation to let them rest in the refrigerator affects their growth rate.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6826\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6825\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How fast do kefir grains grow?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir grains grow faster in warm summer conditions, increasing by about 10%\u201320% per fermentation. In colder winter conditions, the increase is about 5%. Smaller grains also grow faster than larger ones because more of their surface area is in contact with the milk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6825\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6824\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How should I store my kefir grains when I travel or take a break from fermenting?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Place the grains in a glass jar, add enough milk to cover them, and put the jar in the refrigerator to let them rest. Check once a week to see whether all the milk has turned into whey. If it has, add fresh milk. The grains can rest in the refrigerator for up to 3 consecutive weeks. Do not drink the clear or milky liquid produced during this rest; discard it. The grains need time to become active again afterward, so the first few batches may not ferment successfully. Please be patient.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6824\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6823\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What if a grain drops onto the counter or floor?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p><br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<p>If a grain falls on the floor or touches a counter whose cleanliness is uncertain, discard that grain. Do not return it to the other grains, eat it or feed it to pets. Rinsing cannot guarantee that contamination has been removed.<\/p>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6823\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6822\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do I need to wash my kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>No. Kefir grains are a symbiotic community of microorganisms, including bacteria and yeasts, that can protect itself from harmful outside bacteria. They grow better when you stop washing them excessively. If the grains develop a hard crust or orange patches, or have fallen onto a table or the floor, you can gently rinse them with fresh milk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6822\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6821\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Can I separate kefir grains into smaller pieces?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Smaller grains have more surface area in contact with the milk, so they ferment faster. The grains may sometimes grow into different shapes; this is normal and nothing to worry about.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6821\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6820\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do I need to handle kefir grains gently?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir grains are stronger than you might think. They can withstand changes between warm and cold conditions, but must not be cooked at high temperatures. They can even withstand pressure. If you care for them patiently, as you would a small pet, they will grow and make delicious milk kefir for you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6820\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6819\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do seasons and weather affect kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir grains are alive, so they change with temperature and environmental conditions, just like other living things. In hot weather or summer, fermentation speeds up and the kefir may become thinner, milder in flavor or lumpy. In cooler conditions, fermentation slows down and the kefir becomes thicker. During spring and autumn, when temperatures fluctuate\u2014for example, hot days and cold nights\u2014the thickness may vary from one batch to the next. This is part of the beauty of kefir\u2019s symbiotic system. Kefir is a community of dozens of bacteria and yeasts, each with different strengths and weaknesses. As temperatures and conditions change, they work together to produce kefir suited to those conditions. The types of probiotics, texture and flavor may therefore vary slightly each day and through the seasons.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6819\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6818\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What is the orange or hard crust discoloration on the surface of kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Fat from the milk can build up on the surface of the grains and form an orange crust. Possible causes include not changing the milk often enough, such as when the grains have been resting in the refrigerator; fermenting cream; or leaving some grains exposed to air rather than fully covered by milk. Non-homogenized milk can also expose the grains to enough fat to form a hard coating. To remove it, put the grains in clean water, kefir or milk and gently rub them with clean hands until the outer crust comes off. A brief blend can help remove stubborn crust.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6818\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6817\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why do my kefir grains look like bow ties?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Hot weather, too little milk or too many grains crowded into the jar can cause the grains to stretch and change shape, resembling bow ties. They may be stretching to find more food because they are crowded. This change in shape does not mean the grains are unhealthy. Add more milk, use fewer grains or ferment in a cooler place to help them return to their original shape. Do not squeeze the grains hard when straining them.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6817\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6816\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What causes grains to change appearance or shape?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Changes in shape are normal and do not affect fermentation, so there is no need to worry. Possible causes include changes in temperature or season, adjusting the ratio of milk to grains, switching milk brands with different protein, fat or vitamin content, or crowding the grains into a small jar.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6816\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6814\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Is it normal for kefir grains to float?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. The grains contain some carbon dioxide and are less dense than milk, so they float. However, if floating grains have changed color or look darker, they may have been damaged by freezing, exposure to heat or a hard outer crust. We recommend discarding those damaged grains.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6814\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6813\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Why are my kefir grains sticky?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Do not worry if your grains become sticky or develop strands like a spiderweb. This is a good sign, rather like the strings in natto, and indicates healthy grains. This substance is called\u00a0<a href=\"https:\/\/web.archive.org\/web\/20210317135912\/http:\/\/users.sa.chariot.net.au\/~dna\/kefiran.htm\">kefiran<\/a>\u00a0and is a gel containing soluble polysaccharides. It is especially noticeable in summer or just after changing milk brands, and may appear and disappear over time. These polysaccharides give kefir a rich texture without artificial thickeners. Similar substances are found in starch, cellulose and glycogen. They protect the grains from drying out, support healthy growth and make kefir thicker. They also nourish our bodies; aloe vera is another rich source of polysaccharides. If your grains are not sticky, there is no need to worry either.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6813\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6812\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Which brand of fresh milk should I use to make kefir?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Our top recommendation is I-Mei whole fresh milk, which uses a relatively high-temperature, short-time pasteurization method.<\/p>\n<p>You can also try other fresh milk brands, but avoid those treated with ultra-high temperatures (UHT).<\/p>\n<p>Grains fed whole fresh milk are often more active and healthier because they need milk\u2019s nutrients, including lactose, proteins and fats.<\/p>\n<p>See our milk-brand comparison below.<\/p>\n<p><trp-tag data-no-translation><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-27816\" src=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en.png\" alt=\"Fresh-milk comparison chart. A text version follows the image.\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en.png 1254w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-300x300.png 300w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-1024x1024.png 1024w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-150x150.png 150w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-768x768.png 768w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-12x12.png 12w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-500x500.png 500w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-600x600.png 600w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-100x100.png 100w, https:\/\/kefir.link\/wp-content\/uploads\/2026\/10\/faq-fresh-milk-comparison-en-32x32.png 32w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/trp-tag><br \/>\n<br \/>\n<trp-tag data-no-translation><\/p>\n<div data-no-translation>\n<div class=\"kls-faq-milk-guide\">\n<p>Text version of the chart<\/p>\n<ul>\n<li>Low-temperature, long-time treatment: 62\u201365\u00b0C; shelf life 7 days. The chart lists Lao Die and 65\u00b0C Xiuguluan.<\/li>\n<li>High-temperature, short-time treatment: 72\u201375\u00b0C; shelf life 12 days. The chart lists Ruisui Premium.<\/li>\n<li>Milder high-temperature, short-time treatment: 80\u201390\u00b0C; shelf life 12 days. The chart lists I-Mei, Chulu and Sifang, and marks this as the type we use.<\/li>\n<li>Ultra-high-temperature, short-time treatment: 125\u2013135\u00b0C; shelf life 12 days. The chart lists Wei Chuan, Uni-President, Kuang Chuan and Kao Ta, and marks these as not recommended.<\/li>\n<\/ul>\n<p>The chart shows nutrition retention decreasing from left to right, with the types farther left being more expensive and harder to find. It also advises against milk powder or long-life milk, and identifies I-Mei whole fresh milk as a good-value choice among the brands we have used.<\/p>\n<\/div>\n<\/div>\n<p><\/trp-tag><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6812\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6811\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Do I need to change the milk for my kefir grains every day?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Each fermentation should take about 24 hours (roughly 20\u201326 hours) and should not exceed 36 hours. Grains given fresh milk every day grow particularly well and produce smoother, tastier kefir. If you are going away, put the grains in a glass jar, cover them with fresh milk, and refrigerate them to let them rest for up to 3 weeks. Check every 7 days; if the milk has turned into clear whey, replace the milk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6811\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6810\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>How many times can I use kefir grains to ferment milk?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>With proper care, kefir grains can be used an unlimited number of times. They are living organisms: with enough food and suitable conditions, they continue to grow and multiply, and you can share the extra grains with family and friends. Buy them once and keep making kefir indefinitely. Compared with yogurt starter powder that can only be used once, they are much more economical.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6810\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6809\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>What are kefir grains?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Kefir originated in the Caucasus Mountains 2,000 years ago. The grains are small white clusters with an uneven surface, resembling tiny cauliflower florets. They are a symbiotic community of more than 30 types of bacteria and yeasts. With proper care and regular milk feeding, they can be reused continuously to produce the probiotics our bodies need. They are affectionately known as kefir babies.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6809\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6808\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Are all kefir grains the same?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>Grains from different places are similar but have their own characteristics because of differences in climate and environment. Some produce sweeter kefir, some ferment faster and some produce a richer texture. Even the same grains change in flavor and appearance with the seasons and temperature. Caring for them is a daily learning experience. You do not need every batch to have exactly the same texture and taste. Like children, the grains gradually develop their own character and bring different surprises each day.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6808\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"faq-6807\" class=\"yith-faqs-item icon-left\">\n\t\t\t\t\t\t\t<div class=\"yith-faqs-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon yfwp-caret-square-o-down\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<b>Must kefir grains look like cauliflower? What size is normal?<\/b>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"yith-faqs-content-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"yith-faqs-content\">\n\t\t\t\t\t\t\t\t\t<p>The idea that cauliflower-shaped kefir grains should be a particular size is a misconception. Their size and appearance vary with the temperature, milk brand and growth stage, so size and appearance are not especially important.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">Grains can be as small as a grain of rice or grow to 15 cm. Larger grains are not necessarily better. Smaller grains have more surface area in contact with the milk, so they ferment faster and produce richer, tastier kefir. There is no need to assume that bigger is better.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"yith-faqs-link\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"yith-faqs-copy\" href=\"#\" data-faq=\"https:\/\/kefir.link\/en\/faq\/#faq-6807\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"hover-text\">Copy link<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"success-text\">Copied!<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
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