Frequently asked questions
- All
- Part 1 - Introductions & Basics
- Part 2 - Grains 101
- Part 3 - Fermentation Process
- Part 4 - Payment issues
- Part 5 - Delivery Issues
- Part 6 - Membership and points issues
Currently, we only do online business. But you are more than welcome to visit our partner store. Click here to see their locations.
After you placed the order with direct bank transfer, system will automatically send you an email with our bank details. Please check your email inbox.
If you have any more issues please contact us on line official.
Yes, you can do it with black cat, convince store and local pickup at our store. Unfortunately, express delivery (pickupp) in Taipei city doesn’t provide cash on delivery service.
Please check if your total amount is over $499/$899 after any coupons. Most people have this issue because after they use the $100 coupon, the whole amount is under $499/$899.
If you still have issues, please feel free to contact us through line official.
