Shipping Options

－－Only available on Taiwan main island, buyers from outlying islands please text us on line official first－－

1️⃣HCT refrigerated carrier｜Free shipping for orders over $899 (original price $150)｜

• Ship within 3 working days (excluding weekends and national holidays)
• Can not specify receipt date and time. The estimated arrival date on the checkout page only indicates that 90% of the goods will be delivered on this day. However, occasionally the logistics company may cause the actual arrival date to be different from the estimated arrival date due to certain factors (such as fake sales or no one waiting at home). If you need to specify a date, please choose the optional black cat service ($160).
• If no one receives the package on the day, driver will try deliver again the next working day.
• No working on national holidays. If needed, please choose Black Cat at your own expense.

2️⃣Black Cat refrigerated carrier｜NT$160-225｜Not suitable for $899 free shipping｜

• Ship within 3 working days (excluding weekends and national holidays)
• You can specify receipt date and time (delivery before 1 pm or 2-6 pm). The drivers will try their best, but there is no guarantee.
• If you want to specify the receipt date, please make purchase at least 2 days in advance.
• No working on Sundays.
• Working on national holidays, but you can not specify receipt date and time. And doesn’t gurantee next day delivery.

3️⃣ 7-11 refrigerated in-store pickup=Black Cat refrigerated carrier｜NT$160-225元

• Please choose【Black Cat Refrigerated Carrier】 as the shipping method, not convience in-store pickup. And fill in the 7-11 address and store name of the delivery in the notes.
• After the package arrives at 7-11, a text message will be sent to your phone, with 7-11 address, package tracking number, and other information. Then you can go and pick up the package.
• A 【transfer processing fee】is compulsory, which is currently waived during the promotion period. However, when the promotion period will end and the amount of future handling fees, please refer to the Black Cat website.
• Please pick up package within 4 days. Since this service is between the Black Cat and the recipient, if the package is lost or the recipient fails to pick up the goods within the time limit, resulting in a return, we are unable to send package again.